Job Description

Auto Mechanic Service Manager - ADESA Boston Framingham, MA About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! Role and Team The Mechanical Shop Manager reports to the General Manager and must operate the mechanical services shop in accordance to corporate guidelines to ensure maximum production volume in the most profitable way possible. Direct the work of the mechanical services shop in an efficient and productive manner, completing necessary repairs prior to scheduled sale. Perform all duties assigned by the General Manager. Responsibilities and Duties: Provide prompt and courteous service: both on the phone and in person. Demonstrate friendliness and proper phone etiquette with every customer. Maintain a professional appearance and a neat work environment consistent with the Handbook. Ensure customers receive prompt, efficient, and courteous attention from all employees. Resolve customer complaints in a friendly manner and advise the General Manager of serious complaints. Coordinate recruiting and hiring procedures for mechanical services shop staff with Human Resources. Develop and train all employees within the Department by company standards and guidelines. Prepare and conduct performance appraisals for all direct reports. Ensure the mechanical services shop is properly staffed at all times. Attend a Profit and Loss Statement review each accounting period with the Controller. Manage controllable expenses affecting profitability of the mechanical services shop. Monitor inventory levels and work with other managers to ensure maximum turnover of inventory. Monitor compliance with all contractual agreements in conjunction with the Accounting Department. Monitor and control all facility conditions, vehicles, and equipment under mechanical services shop direction. Assure good operating condition of all equipment. Inform the General Manager of all breakdowns and maintenance immediately. Ensure all mechanical services shop area conditions do not threaten employee or customer safety. Qualifications Must be at least eighteen (18) years of age. One (1) to three (3) years management experience required. Must possess a valid driver’s license. Must have a demonstrated ability to read, write, and communicate effectively in English. Must have the ability to physically operate vehicle equipment and tools. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To perform the essential functions of their jobs, reasonable accommodations will be made for those with disabilities. The physical activity requirements of the position range from Light to Medium Physical Work. Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, Machine Operators positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, and noise levels. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. #J-18808-Ljbffr

Job Tags

Similar Jobs