Job Description
Job Description The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events.
Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities.
Be a part of a spectacular event! As a Banquet Server with Mid America Center you will create a special event that our guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience.
Job Description: - Consistently offer professional, friendly and engaging service.
- Assist guests regarding menu items in an informative and helpful way.
- Serve all food and beverage items for assigned banquet meetings.
- Have full knowledge of beverage lists.
- Have full knowledge of all menu items being served.
- Follow outlet policies, procedures and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
- Expected to work two shifts per month minimum.
- Other duties as assigned.
Qualifications: - Adhere to Caesars Entertainment Grooming Guidelines.
- Previous service experience an asset.
- This position is physical in nature and requires the ability to balance and carry large trays weighing up to 50 pounds, and maneuver in order to clean banquet areas, organize stock, and restock trays.
- 1 year high volume Banquet experience at a Hotel/Resort or Convention Center or 1 year high volume Restaurant Server experience.
- Previous point of sale system experience an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively with fellow colleagues as part of a team.
- Constant standing and walking throughout shift; Occasional kneeling, pushing, pulling, lifting; Occasional ascending or descending ladders, stairs and ramps.
- Knowledge of wine service.
- Knowledge of table service procedures and table etiquette.
About Us Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment's expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company's Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. Caesars Entertainment
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