Job Description

The Clinical Informatics Trainer is responsible for assessing, planning, implementing, and evaluating educational programming and services required to provide support for clinical caregivers (advanced practice nurses, medical students, residents, medical staff, nurses, and other clinical roles) during the orientation to, implementation of, and maintenance of the electronic documentation and order entry. Development of multi-faceted educational approaches to meet varied learning needs and styles. A focus on customer service is critical to the success of this role.

Teaching skills in classroom and clinical area Adept interpersonal skills and ability to relate effectively with medical staff, patient care staff, and variety of hospital departmental personnel and practitioners Leadership ability as demonstrated through high level of initiative, clinical decision-making and organizational skills

Job duties & Responsibilities:

Serves as the principal trainer to ensure clinical caregivers are properly educated on the use of the EPIC system.

Development of multi-faceted educational approaches to meet varied learning needs and styles.

Develop and implement classroom, one-to-one, and just in time (JIT) training of attending physicians, physician trainees, advanced practice providers, and all clinical caregivers on clinical applications of the Epic electronic health record. Adapt teaching methods for various types of learner and subjects being presented.

Assess, plan, develop and implement programs and resources for caregivers to achieve the skills/competencies to meet patient safety, data management, compliance, HIPAA, NCH policies and procedures, and regulatory requirements.

Develop instructional materials, tools, and activities to reinforce and enhance learning Communicate and present system changes and new functionality.

Run super user training and town hall sessions to communicate these changes. Provide support, facilitate problem solving and conflict resolution related to caregiver usage of the electronic health record.

Collaborate with education and training partners, analyst, and caregivers to coordinate enhancements, resolve problems, and improve quality.

Coordinate optimization efforts to improve workflows and efficiency.Participate in departmental meetings and initiatives, quality improvement activities, and committees as assigned.

Required Education:

Bachelor's Degree in education or healthcare-related field

Required Experience:

2-3 years in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting.

EPIC certification within 18 months of hire

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