Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!
Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals in industry-standard detection, response, and attack mitigation techniques. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities.
The ideal candidate will be genuinely curious about customers’ business needs, have a strong cyber technical background, and prior experience in customer success management for SaaS products. Additionally, you will serve as the liaison between the customer and the Cyberbit ecosystem, providing continuous feedback to Product Management, Engineering, Professional Services, and others.
Responsibilities
Requirements:
Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals in industry-standard detection, response, and attack mitigation techniques.
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