This B2B SaaS company has been in business for 20+ years and is working with Fortune 1000 client companies. They are seeking a proactive and data-driven Customer Success Manager to join their dynamic CS team. In this high-volume, low-touch role, you will manage a large portfolio of accounts, ensuring customer satisfaction and retention through automation, data analysis, and proactive engagement. Your goal is to maximize product value, leveraging insights and efficient processes to guide customers in adopting innovative SaaS solutions. Position is full-time, direct hire, and fully remote in the following states: Washington, Idaho, Michigan, Pennsylvania, Virginia, North Carolina, Tennessee, Texas, Arizona, and Oregon.
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