Job Description

Job Title: Office Coordinator

Location: Cranberry TWP. (on-site)

Pay: Up to $30/hr for highly experienced candidates (final rate depends on experience and industry knowledge)

Our client, a successful and rapidly growing roofing company, is seeking a highly organized and proactive Office Coordinator to join their dynamic team!

RESPONSIBILITIES & DUTIES:

• Onboard new hires, assisting them on company processes and systems. (Acculynx and job packets)
• Answer phones and pre-screen phone calls based on a series of questions, and record in Acculynx.
• Manage and maintain the team's calendars, scheduling appointments, aiding as a liaison between customers and team members.
• Create work orders, assisting the field operations team
• Prepare and distribute reports, presentations, and other documents.
• Send gift cards, thank you cards, and any other marketing material as needed.
• Handle incoming calls, emails, and other communications, acting as a point of contact.
• Input data into the Acculynx software system, sending and recording invoices.
• Organize and maintain office files and records.
• Report to ownership daily with tasks performed.
• Assist with project management tasks, including tracking deadlines and coordinating with different teams.
• Support the planning and execution of company events and weekly meetings.
• Assist with coordinating schedules for field supervisors/estimators.
• Communicate with potential customers about changes to quote/inspection scheduling.
• Create customer invoices and warranty packages and coordinate payment/job inspections.
• Assist with ordering office supplies.
• Maintain knowledge of industry standards and regulations.

SKILLS AND REQUIREMENTS:

• Prior experience working at a construction or roofing company as an Administrative Assistant, Office Coordinator, or similar role is required.
• 3+ years in a similar role
• Exceptional communication skills—professional, courteous, and able to interact with customers, field staff, and leadership.
• Experience supporting field operations, estimators, or service teams is highly preferred.
• Ability to learn industry terminology, processes, and requirements quickly.
• Ability to handle a high volume of calls and emails while maintaining professionalism and composure.
• Dependable, punctual, and committed to providing excellent internal and external customer service.

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