Job Description

Job Description Your Role: The Consultant level Developer of the Client Personalization team is responsible for application service level achievement and customer satisfaction of Blue Shield of California's Salesforce Health Cloud capabilities . This developer creates, configures, and manages the applications and related components and will be accountable for delivering BSC's desired business outcomes. This includes understanding the functionality of the technical solutions used to enable business processes. This role requires interaction with our IT and Business partners (BU/Functional Area leaders) in determining solid business requirements/ applications solutions. The Senior Application Developer will have experience designing, building, and implementing features in Salesforce Cloud. Your Work In this role, you will: Adopt and apply software engineering concepts and processes to software development Provide input to designs and technical specifications Develop user interfaces and application programs using the technical specifications and design documents provided Tests, debugs and maintains code according to the technical specifications Provide knowledge transfer to less experienced staff Assist in creating, refining, and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs Actively participate in agile ceremonies (i.e., daily standup, sprint planning, retrospective, & demos) Improve the reliability and utilization of systems and applications Monitor software configuration changes to anticipate and address the impact of data reliability and customer satisfaction issues Coordinate sustaining support for application platforms and business processes Demonstrate leadership skills in services development, services adoption, and service governance Proactively address potential system issues to meet or exceed established timelines and delivers service within budget constraints and seeks ways to reduce application-related costs Qualifications Your Knowledge and Experience: Be a technical expert in build / development cycles of Salesforce Health Cloud solutions needed to support Blue Shield's growth and financial goals As a technical resource responsible for establishing trusted relationships with business partners, internal IT organizations, other IT portfolio leaders, and Vendor partners Effectively communicate approach, value, risk, alternatives, and status of goal progress with executive & senior management, business sponsors, and product managers Be experienced with relevant software development tools, industry protocols, troubleshooting & support procedures, monitoring & quality controls, and communication/documentation software Be self-directed, work with limited management direction and exercise considerable latitude in determining technical objectives of assignment Requires 7+ years of hands-on design, coding, integration, and deployment experience in Cloud based applications, with strong knowledge of Salesforce applications Experience with Salesforce Omnistudio is a must. Hands on experience with OmniScripts, Integration Procedures, Data Raptors, Flex Cards, Business Rule Engine, Docgen and OmniStudio Templates, Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration Design, develop, and maintain custom solutions within Salesforce using Apex (classes and triggers), Process Builder, Flows, Visual Force pages Aura & Lightning Web Components, and other platform features. Utilize Salesforce APIs ((REST, SOAP, Bulk, Streaming, etc.) to seamlessly integrate with other organizational systems. Experience with html, java script, Salesforce Lightning/Newport Design System, SOQL, SOSL & custom styling Extensive experience in Salesforce configuration and development including Workflows, Process Builder, Apex (classes and triggers), Visual Force page, Lightning Components Salesforce Admin, Platform Developer and Omnistudio Developer certifications are preferred Experience in Application Integration, design and applying to the Vlocity techniques such as Integration Procedures and Apex is preferred Strong ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams Effective verbal and written communication skills including the ability to create, translate, and execute technical deliverables Requires a bachelor's degree or equivalent experience Pay Range The pay range for this role is: $ 118800.00 to $ 178200.00 for California. Note Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

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About the Team Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen. Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us! Our Values: Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes. Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals. Our Workplace Model: Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work. Two ways of working: Hybrid (our default) and office Hybrid - In a business unit approved office a few times per year to 3 days per week, on average Office - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification. Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail. Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Job Tags

Full time, Part time, Local area, Remote job, Work from home, Home office, Flexible hours, 3 days per week,

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